Recruitment for a Case Worker for Coconino County Community Services

| April 1, 2018

Coconino County Community Services is currently recruiting for a Case Worker position in the Social Services Division.   The deadline to apply is April 6th at 5:00 p.m.

Please see below for job description and to apply go to

Case Worker- Community Services (0318)
$40,058.00 Annuall
Location: Flagstaff, AZ

Job Type: Regular Full Time
Department: Community Services
Job Number: 0802163
Closing: 4/6/2018 5:00 PM Arizona


Nature of Work

Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned

Note: This position is grant funded through the AZ Department of Economic Security Grant.

Typical Duties

(Illustrative only)
• Interviews and elicits pertinent information from persons applying for assistance
• Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
• Interprets rules and regulations regarding eligibility for a range of programs
• Works with clients to develop individualized case plans, including specific goals and success strategies
• Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
• Supports clients in meeting short and long-term goals throughout the term of the case plan
• Maintains and works with funding allocations
• Provides follow-up and case plan review and revision as needed
• Coordinates services with other agencies and makes presentations
• May conduct home visits
• Compiles data to prepare records and reports
• Attends required meetings and trainings

Essential functions of this position include: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers.

Minimum Qualifications

Four years experience of progressively responsible experience in social services work OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

ADDITIONAL REQUIREMENTS: if the position is in Community Services department, then a fingerprint clearance card is required.

Must obtain an Arizona driver’s license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.

The ideal candidate would have case management experience, have worked with diverse populations with limited incomes, able to multitask and be flexible in traveling to satellite offices, comfortable or have experience in doing presentations and comfortable working with numbers.
This position is safety sensitive.
Preferred qualifications include case management experience; interviewing skills for Social Services eligibility determination; experience in grant funded programs; computer knowledge of client database programs and presentation skills

This position is non-exempt from overtime.

Knowledge, Skills and Abilities

  • Working knowledge of:
    – Challenges and needs of the low-income population
    – Available community resources
    – Methods and procedures used in determining eligibility for social services
    – Funding allocations
    – Interviewing and investigative techniques
    – Principles and practices of case management• Skill in:
    – Eliciting information through intake screening interviews and financial documentation
    – Interpersonal communication with culturally diverse clients
    – Operation of various office equipment, including applicable software

    • Ability to:
    – Assess the needs of low-income people and identify appropriate solutions
    – Demonstrate tact, initiative, and sound judgment under challenging circumstances
    – Work well with people of diverse social, cultural, and economic backgrounds
    – Maintain strict confidentiality
    – Prepare and maintain accurate documentation and records
    – Work safely and support the culture of workplace safety
    – Establish and maintain effective working relationships with employees, other agencies, service providers, and the public
    – Follow written and verbal instructions
    – Communicate effectively verbally and in writing

    AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

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